The retail industry has traditionally been characterized by low margins, high fixed costs, and ever-looming price wars. Digital technology has contributed to these challenges by providing emerging businesses online tools to compete at lower price points. As a result, many retailers have adopted loyalty programs to offer value to customers and reduce store switching. However not all loyalty programs are created equally, and evolving consumer expectations require innovative approaches to building loyalty. In order to provide guidance to our retail and agency partners, we present our 2018 guide to retail loyalty. 

What you'll learn:
  • How to bridge digital with the in-store experience 
  • How to leverage partnerships to make loyalty more insightful and rewarding  
  • Why exploiting gamification can make the loyalty experience more interactive 
  • Key considerations and best practices

Check Out Some Related Cases

Partnered with Snipp, Leder & Schuh launched a loyalty program using the SnippLoyalty platform. Eligible consumers can submit their receipts to receive gift cards for one of many Leder & Schuh brands.
Leder & Schuh

Using the Snipp platform, Caruso is running a loyalty reward program across their properties where eligible consumers  at any retailer on the Caruso properties can submit their receipt and win loyalty points and parking vouchers. 

Caruso Rewards