We all know the value of loyal customers, with companies now spending billions each year incentivizing them to stick around. However not all loyalty programs are created equally, with many less successful programs providing us with lessons learned or "bloopers". Customer loyalty is hard won and easily lost, and when a consumer has a blooper experience it can be difficult to win them back. This white paper examines some of the most common head-hanging mistakes that brands have made and identifies how they can be salvaged with a well thought-out reshoot. 

What you'll learn:
  • How offering points for more than just transactions can engender stronger loyalty
  • Why tiered, structured and personalized perks can make customers feel valued
  • The importance of human interaction in customer service with properly trained service reps

Check Out Some Related Cases

Wanting to incentivize sales and build loyalty, the Busch Bucks program was launched on Snipp's integrated SnippCheck and SnippLoyalty platforms where consumers who purchase qualifying products are rewarded with loyalty points that can be redeemed for a variety of branded Busch items. 

Leveraging our self-service promotions platform, a rewards program was created with f'real foods where following select purchases, consumers are eligible to receive great digital rewards on our fun branded microsite. Consumers can also earn even more "f'real perks" with engagements such as registration, watching videos, and social sharing. 

f'real foods